The Reference Librarian – Table of Contents
Volume 50 Issue 1 2009
Introduction
Introduction: Serving Underserved Populations
William Miller
Pages 1 – 3
Articles
A Simple Step: Integrating Library Reference and Instruction into Previously Established Academic Programs for Minority Students
Emily Love
Pages 4 – 13
Satellite Outreach Services Program to Under-Represented Students: Being in Their Space, Not on MySpace
Paulita Aguilar; Kathleen Keating
Pages 14 – 28
Motivating African-American Students Through Information Literacy Instruction: Exploring the Link Between Encouragement and Academic Self-Concept
Jeffrey M. Mortimore; Amanda Wall
Pages 29 – 42
Perceptions of Public Library Accessibility for People with Disabilities
Susan K. Burke
Pages 43 – 54
How Well Do Academic Library Web Sites Address the Needs of Database Users with Visual Disabilities?
Rebecca Power; Chris LeBeau
Pages 55 – 72
InfoEyes Information Service: A Virtual Reference Service for Print-Impaired Individuals
Linda Rossman; Catherine A. Durivage
Pages 73 – 84
Integrating Digital Literacies into Outreach Services for Underserved Youth Populations
Earnestine Adeyemon
Pages 85 – 98
Reference Services to Senior Groups in the San Antonio Public Library
Pannaga Prasad
Pages 99 – 108
Addressing the Needs of the Homeless: A San José Library Partnership Approach
Lydia N. Collins; Francis Howard; Angie Miraflor
Pages 109 – 116
Volume 50 Issue 2 2009
Articles
The Life Cycle of Digital Reference Sources
Lesley S. J. Farmer
Pages 117 – 136
When is ERIC Useful? A Background and Current Overview of the Education Resources Information Center
Kate Corby
Pages 137 – 149
A Graphic Interface to Online Reference Sources
Terry Ballard
Pages 150 – 158
Good Models of Reference Service Transactions: Applying Quantitative Concepts to Generate Nine Characteristic Attributes of Soundness
John Richardson Jr.
Pages 159 – 177
Evaluating Consumer Health Information: What Fails to Harm Us Makes Us Smarter
Edward Keane
Pages 178 – 192
Extreme Makeover Reference Edition: Restructuring Reference Services at the Robert W. Woodruff Library, Atlanta University Center
Kimberley L. Bugg; Rosaline Y. Odom
Pages 193 – 204
Columns
Pencils Never Crash: The Thoughtful Integration of Technology for Reference Service
Picking the Technology for Your Reference Super Fortress
Steven J. Bell Column Editor
Pages 205 – 207
Columns
Reference Interviews: A Series of Personal Reference Stories
An Unlikely Answer Under a Window of Stained Glass
Dave Harmeyer Column Editor
Pages 208 – 211
Columns
Pending Friend Request: Reference Service Meets Online Social Networks
Bursts of Information: Microblogging
Kristina M. DeVoe Column Editor
Pages 212 – 214
Columns
The Need to Know: Rethinking Public Library Reference in a New Information Age
Good Reference Service? Great Reference Service? What’s the Difference?
Vivian Reed Column Editor
Pages 215 – 218
Columns
Virtual Libraries, Real Patrons: Looking at Library Service in a Virtual World
On Being a Virtual World Librarian: Experiences in Offering Live Reference Services in a Virtual World
Samantha Thompson Column Editor
Pages 219 – 223
Volume 50 Issue 3 2009
A Brief History of Reference Assessment: No Easy Solutions
Firouzeh F. Logan
Pages 225 – 233
Optimal Results: What Libraries Need to Know About Google and Search Engine Optimization
Kay Cahill; Renee Chalut
Pages 234 – 247
We Are All Librarians: Training in the Ever Evolving Information Commons
Leslie Sult; Mary Evangeliste
Pages 248 – 258
“Ask a Librarian” Pages as Reference Gateways to Academic Libraries
Molly Strothmann; Cheryl McCain; Laurie Scrivener
Pages 259 – 275
Academic Library Services for Users with Developmental Disabilities
Adina Mulliken; Ann Atkins
Pages 276 – 287
Columns
Pencils Never Crash: The Thoughtful Integration of Technology for Reference Service
Today’s Reference Librarian Needs E-Book Skills
Steven J. Bell
Pages 288 – 290
Columns
Virtual Libraries, Real Patrons: Looking at Library Service in a Virtual World
Pixilated Problem Patrons: Or, the Trials of Working Virtual Reference and What We’ve Learned from It
Samantha H. Thompson
Pages 291 – 296
Columns
Reference Interviews: A Series of Personal Reference Stories
Earthquake Reference
Dave Harmeyer
Pages 297 – 301
Columns
The Need to Know: Rethinking Public Library Reference in a New Information Age
Reference Collections and Staff: Retaining Relevance
Wright Rix
Pages 302 – 305